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Journal : Register: Jurnal Ilmiah Teknologi Sistem Informasi

Student Satisfaction with Online Learning: A Multigroup Analysis Paulus Insap Santosa
Register: Jurnal Ilmiah Teknologi Sistem Informasi Vol. 8 No. 2 (2022): July
Publisher : Information Systems - Universitas Pesantren Tinggi Darul Ulum

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26594/register.v8i2.2804

Abstract

The Coronavirus disease 2019 pandemic “forced” students to attend online classes roughly from mid-March 2020. This situation, which caused universities, among other institutions, to deal with an overnight change in course delivery from traditional face-to-face to online mode, has resulted in many students facing difficulties. They must cope with the available infrastructure, unstable and limited Internet connection, course delivery, and their self-discipline. Male and female students may have different preferences regarding technology use. This study focused on student satisfaction with the above situation and determined whether a difference exists between male and female students using Technology Acceptance Model as the main theoretical background. Seven hypotheses were proposed and tested with the whole dataset and comparisons between the two groups. Due to the strict health protocol, an online survey was employed using Google Form to collect data. Respondents were 327 undergraduate students from one higher institution in Yogyakarta, comprising 140 male and 187 female students. The population consisted of undergraduate students who have been attending online classes since March 2022. A multigroup analysis was performed using SmartPLS 3.3.3. Results indicated no gender difference in all hypothesized relationships. The theoretical contribution can be seen from the use of Internet Quality, User Interface Quality, and Delivery Quality as the three exogenous variables of the proposed model. The practical contribution is that technology designers must pay attention to the different preferences of user groups.
Co-Authors Abdul Kadir Abraham, Firda Zulivia Afrialdi Syahputra Ahmad Ashari Andre Firmansyah Anik Budiati Arif Budi Setiawan Azty Acbarrifha Nour Baptista Sousa Pinto, Carlos Alberta Bimo Sunarfri Hantono Carlos Alberta Baptista Sousa Pinto Carlos Sousa Pinto Dadang Iskandar Dadang Iskandar, Dadang Dania Eridani Dania Eridani Daniel Kasse Desi Windi Sari Dhyan Kurnia Prasetyanti Diana Aristiawan Setyo Wibowo Dinan Yulianto Dinan Yulianto Dirko G. S. Ruindungan Eko Nugroho Eko Nugroho El Vionna Laellyn Nurul Fatich Faiqunisa Faiqunisa Fathahillah Fathahillah Fitria, Elfa Fransisca Julia Kusuma Deviyanti Giovanni Yoko Kristianto Hanung Adi Nugroho Hera Susanti Ika Aprilia H.N Indriana Hidayah Irma Yuliana Jayadianti, Herlina Juni Nurma Sari Juwairiah Juwairiah Kharis Kharis Lukito Edi Nugroho M. Nur Budiyanto M. Nur Budiyanto Mahendra, Yhony Agus Setya Maksum Ro’is Adin Saf Monica Agustami Kristy Mudar Safi Muhamad Risqi Utama Saputra Noor Akhmad Setiawan Nugroho, Wirawan Arief Prajna Deshanta Ibnugraha Puguh Prasetya Utomo Rianto Rianto Ridi Ferdiana Rina Yulius Riyanto Riyanto Roman Andrianto Pangondian Rudy Hartanto Saf, Maksum Ro’is Adin Safi, Mudar Sanny Hikmawati Silmi Fauziati Sri Suning Kusumawardani Sujoko Sumaryono Sulistyohati, Aprilia Teguh Baharto Aji Vieka Aprilya Intanny Vieka Aprilya Intanny, Vieka Aprilya Wahyu Widayat Wahyu Widayat Wahyu Widayat Wahyu Widayat Widayat, Wahyu Widyadarma, Arif Widyawan Widyawan Wing Wahyu W Wing Wahyu Winarno Wing Wahyu Winarno Yas Ahmad Adha Yhony Agus Setya Mahendra